Cisco SPA962 IP Phone


Cisco SPA962 is a full-featured 6-line business-class desktop IP phone supporting Power over Ethernet (PoE) 802.3af with robust features that finely meets basic requirements of any organization. Cisco SPA962 IP phone features dual Ethernet LAN ports with integrated Ethernet switch (100BASE-T RJ-45), 4-inch true color LCD display, speakerphone, conferencing, call hold, caller ID, and more. SPA962 IP phone offers wide range of productivity enhancing utilities and is covered by Cisco 2-year limited hardware warranty with return to factory replacement. In addition, Cisco provides software application updates for telephone technical support and bug fixes without any charge for first 12 months.

Cisco SPA962 IP phone's main attractions are its 4-inch true color LCD display with 320x240 resolution and six illuminated call appearance line buttons with tricolor LEDs. Color display enhances business communication productivity and makes it simple to handle personal mailbox options, notifications, and voicemail messages. User can also send, listen, and record voicemail messages without any complex issues. Cisco SPA962 is engineered to be easily used in small business environment. Well placed LED indicator lights let user know about voicemail messages, calls waiting, and other line status. Dedicated illuminated buttons are provided for easy switching mute, headset, or speakerphone. Cisco SPA962 comes with four soft keys that provide one-touch access to conference, redial, hold, and call transfer. 4-way directional knob provides user-friendly menu navigation.

Just like other Cisco SPA IP phones (SPA504G, SPA303), installing, and configuring of Session Initiation Protocol (SIP) based Cisco SPA962 is very simple with few user-friendly steps. Cisco SPA962 connects directly to any Internet telephony service or an IP private branch exchange (PBX). Effective web-based administration and configuration is provided by integrated web server. Its each line can be configured independently to use as a unique phone number (extension) or can be configured to use a shared number that is assigned to multiple phones. If you want to set up separate lines, you need to change line appearances according to different SIP registrations.

Cisco SPA962 uses standard encryption protocols to deliver secure remote provisioning and seamless in-service software upgrades. Security is utter concern for any Internet telephony system and Cisco SPA962 lays such security concerns to rest with its password-protected system, encrypted authentication via MD5 (RFC 1321), HTTPS with factory-installed client certificate, Password-protected access to administrator, and up to 256-bit Advanced Encryption Standard (AES) encryption. Cutting-edge features like easy station moves and shared line appearances affix many more advantages to SPA962 IP phone.
Cisco SPA962 IP Phone Key Features and Benefits:
  • Full-featured 6-line business-class IP phone
  • 4-inch true color LCD display
  • Highly secure call support: Secure Real-Time Transport Protocol (SRTP) and SIP over Transport Layer Security (TLS)
  • Shared/bridged line appearance
  • Menu-driven user interface along with support for multiple languages
  • High-quality speakerphone
  • Call transfer: attended and blind
  • Hot line and warm line automatic calling
  • Personal directory with auto-dial (100 entries)
  • Uniform Resource Identifier (URI) (IP) dialing support (vanity numbers)
  • Multiple ring tones with selectable ring tone per line
  • Date and time with intelligent daylight savings support
  • Configurable dial/numbering plan support, per line
  • Syslog, debug, report generation, and event logging
  • Four soft-key buttons
  • Standard 12-button dialing pad
  • High-quality handset and cradle
  • Headset jack: 2.5 mm

Cisco SPA962 IP phone comes with comprehensive set of powerful utilities. Stylish design and innovative features makes it an ideal IP phone for businesses using a hosted IP telephony service, an IP Centrex deployment, or an IP PBX. Cisco SPA962 is a high-quality IP Phone that is unmatchable in features, value, and support. It highlights latest utilities extend phone functionality and meets voice communication requirements of most demanding professional environment. It provides suitable environment for effective and super fast communications, which makes users more productive and frees up time to strengthen client relationships.